Terms & Conditions
Last Updated: 4 July, 2026
Welcome to Idolize (“we”, “our”, “us”). These Terms & Conditions govern your use of www.idolize.shop and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Products
Idolize offers handcrafted spiritual creations made from precious metals.
As our products are handcrafted, slight variations in finish, texture, colour, weight, or detailing may occur. These natural variations are not considered manufacturing defects and contribute to the uniqueness of each piece.
Product images are for illustration purposes only. While we strive to display products accurately, actual colours and appearance may vary slightly due to lighting, photography, and screen settings.
3. Hallmark & Product Authenticity
Where applicable, our precious metal products are BIS Hallmarked in accordance with applicable standards. Hallmarked products may also carry a unique Hallmark Unique Identification (HUID) as required by law.
Please refer to the individual product description for hallmark details.
4. Pricing
All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
As the value of precious metals may fluctuate, product prices may change without prior notice. However, once an order is confirmed, the price paid at checkout will remain applicable for that order.
5. Orders
All orders are subject to acceptance and product availability.
We reserve the right to:
- Accept or decline any order.
- Cancel orders due to pricing errors, technical issues, payment failures, suspected fraud, or product unavailability.
- Request additional verification before processing an order.
If your order is cancelled after payment has been received, the applicable refund will be processed.
6. Payments
Payments are processed through secure third-party payment gateways.
Idolize does not store your complete debit card, credit card, UPI, or banking credentials.
7. Shipping & Delivery
Shipping timelines are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.
Please refer to our Cancellation, Return, Refund & Shipping Policy for detailed information.
8. Returns & Refunds
Returns, replacements, and refunds are governed by our Cancellation, Return, Refund & Shipping Policy.
Customers are encouraged to review the policy before making a purchase.
9. User Responsibilities
By using this website, you agree:
- To provide accurate and complete information.
- Not to misuse the website.
- Not to interfere with website security or functionality.
- Not to engage in fraudulent or unlawful activities.
10. Intellectual Property
All content on this website, including text, product descriptions, images, graphics, logos, icons, videos, designs, and branding, is the property of Idolize unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Idolize shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability shall not exceed the value of the product purchased.
12. External Links
Our website may contain links to third-party websites for your convenience. Idolize is not responsible for the content, privacy practices, or services offered by such websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in [Your City, State].
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact page or email us at [support@idolize.shop].